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Active Incident

Updated a few seconds ago

Agent Audio IssuesOperational

Incident Status

Operational

Components

Core Applications, Calls & SMS

Services

Agent Service, Predictive Calls, Progressive Calls, Manual Calls, Inbound Calls


September 24, 2024 9:35AM EDT
INVESTIGATING

We're investigating reports of agents experiencing audio issues or getting logged out of the application.

September 24, 2024 12:37PM EDT
MONITORING

We're monitoring the instance to ensure issues no longer are occurring

Core Applications


Agent Service

Operational

Admin Service

Operational

Calls & SMS


Predictive Calls

Operational

Progressive Calls

Operational

Manual Calls

Operational

Inbound Calls

Operational

Conferencing

Operational

Text Messaging

Operational

APIs and Services


CallerID Management

Operational

Reports

Operational

API

Operational

Integrations

Operational

Web Portal

Operational

Intelligent Contact Routing

Operational

Chrome Extension

Operational

Portals


Web Portal

Operational

Support Site

Operational

Billing Site

Operational

0

Upcoming Maintenances

0

Incidents Last 30 Days

0

Maintenances Last 30 Days

History

No incidents in the last 7 days